Return and Refund Policy

At MWhips, Inc., your satisfaction is our priority. We offer a 14-day return policy from the date of delivery.

To qualify for a return, your item must be unused, in the same condition that you received it, and contained within its original packaging. To initiate a return, we require a receipt or proof of purchase. Please contact us first to start the return process. 

Refunds (if applicable) Upon receipt and inspection of the returned item at our facility, we will send you an email notification confirming the receipt of your item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Please note, all returns are subject to a restocking fee unless otherwise arranged with our customer service team.

Late or Missing Refunds (if applicable) If you haven’t received a refund yet, recheck your bank account, then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank as there is often processing time before a refund is posted. If you have completed all these steps and still have not received your refund, please contact us at info@mwhips.com.

Sale Items (if applicable) Only regular-priced items may be refunded. Unfortunately, sale items are final and cannot be refunded.

Exchanges (if applicable) We replace items only if they are defective or damaged. If you need to exchange a product for the same item, send us an email at info@mwhips.com.

Shipping - To return your product, mail it to 1512 Apple Canyon Road, Beaumont, California, 92223, United States.

You are responsible for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Contact Us For more information on our return policy, please contact us at: Email: info@mwhips.com 

Mobile Phone: (909) 213-5064

Thank you for choosing MWhips, Inc. Ride safely and with confidence!